Frequently Asked Questions
iDAS DOWNLOAD (FULL VERSION AND TRIAL VERSION)
Q: Where can I download the iDAS™ trial version?
A: Complete the Free iDAS™ Software Trial form.
Q: Where can I download the latest version of the iDAS™?
A: Complete the Request Latest iDAS™ Download Link form.
iDAS™ TRIAL VERSION DETAILS
Q: Does the iDAS™ trial version have any limitations?
A: No, the iDAS™ trial version does not have any limitations.
Q: How long is the free trial?
A: One month.
Q: Can the iDAS™ trial version be used on a real project?
A: Yes.
iDAS™ PURCHASE AND LICENSES
Q: How much iDAS cost?
A: Request the iDAS quotation by sending an email to sales@devotechgroup.com.
Q: Where can I purchase iDAS™?
A: iDAS™ can be purchased directly from Devotech, or one of our resellers.
Q: What iDAS™ purchase options do you offer?
A: The following options are available: Perpetual License, Pay-off Options, Rental Options and Pay-as-you-Go.
Q: What iDAS™ licensing options do you offer?
A: iDAS™ is available as a Standalone or Cloud (Network) license.
Q: Do you offer student licenses?
A: Unfortunately, not at this stage.
Q: Do you offer university licenses?
A: Get in touch with us with your requirements at sales@devotechgroup.com.
Q: Where can I obtain the iDAS™ license?
A: Follow the steps on our license page.
Q: What should I do if I do not receive the iDAS™ license?
A: Contact us at activations@devotechgroup.com.
iDAS™ INSTALLATION AND REGISTRATION
Q: How can I install iDAS™?
A: Follow the steps on our installation page.
Q: How can I open the firewall ports?
A: Follow the steps on our firewall page.
Q: What should I do if I cannot register iDAS™?
A: Contact us at activations@devotechgroup.com.
iDAS™ TOOLS AND COMMANDS
Q: Where can I find the iDAS™ What's New document or video?
A: See our What's New in Devotech iDAS™ page.
Q: What if I find a bug in iDAS™?
A: Provide us with details at support@devotechgroup.com.
Q: What if I want some improvements on a specific iDAS™ command?
A: Provide us with details at support@devotechgroup.com.
Q: What if I want a new command to be added to iDAS™?
A: Provide us with details at support@devotechgroup.com.
TECHNICAL SUPPORT
Q: Where can I get technical support related to iDAS™?
A: Contact us at support@devotechgroup.com. One of our technical personnel will get back to you.
Q: Where can I get technical support related to Civil 3D?
A: Contact your Autodesk reseller or Autodesk for support.
TRAINING AND TRAINING VIDEOS
Q: Do you provide classroom training?
A: Yes, we offer a variety of classroom training sessions. The courses can be found here.
Q: How can I access your training videos?
A: Register as a site member on our website (use the Login/Sign up button in the top left corner). Sign-up is free. Once your membership has been approved, you will gain access to all training videos.
Q: What should I do if my password to access training videos is invalid?
A: Contact us at support@devotechgroup.com for assistance.
Q: Do you provide any Civil 3D training?
A: Yes, we provide online pre-recorded Civil 3D courses. For details, see our Devotech University page.
Our resellers provide online and classroom in-person Civil 3D training.